|
Job Opportunities
Senior
Management
Title: Director
of Client Services
Location:
San Diego
Join
the #1 email service provider that retailers trust to deliver highly targeted
email campaigns! This company is a division of a global e-commerce outsourcing
leader. This is an exciting opportunity to help in the continued growth
of a successful company.
An
established provider of email marketing services is seeking a Senior Director
of Client Services to lead its rapidly growing client-services organization.
The Senior Director will be responsible for managing, developing, retaining
and expanding the companyıs client base and team members. Other responsibilities
include staff development and supervision as well as market program development
and project management.
The
successful candidate excels in leadership; organization; team-building;
trouble-shooting; problem-solving and managing projects; and has excellent
verbal and written communication skills, combined with a solid understanding
of email marketing and the online and e-commerce space.
Responsibilities:
• Maintaining and growing
successful long-term client relationships with a specific focus on developing
and implementing business processes and strategies that complement the
company's and the clientıs strategic plans
• Supporting the line managers to resolve client issues and identifying
solutions
• Reviewing roles, responsibilities and expertise of the company
and client project teams to ensure appropriate representation and project
success
• Building the client relationship beyond the daily contact of account
development managers
• Leading the team to attain corporate and client objectives
• Working with the team continually to identify strengths and opportunities
and identifying the tools to address individual and team growth
• Creating, implementing and measuring career path and goal-setting
strategies for the team
• Managing and providing annual reviews of full-time professional
staff members
• Assisting in providing overall leadership for the entire organization
• Aggressively developing, presenting and managing the implementation
of online marketing proposals in line with the clientıs strategy and the
companyıs objectives
• Participating in creating and reviewing work requests, functional
specifications and coordinating of departments, as needed
Requirements:
• More than 10 years of
experience in a leadership role in one or more of these areas: account
management, marketing, project management or direct marketing
• Experience leading and teaching teams in the email marketing space
and a strong passion for technology
• Demonstrated ability to successfully manage clientıs expectations
with the highest level of professionalism
• Bachelor's degree (or applicable experience)
• Topnotch skills in leading, organizing, team-building, trouble-shooting,
problem-solving and managing projects
• Excellent verbal and written communication skills
• Effective mentoring skills, with a passion for teaching
• A flexible, can-do attitude plus the ability to multitask in a
fast-paced environment
• Independent, self-motivated and success-driven approach
• A solid understanding of email marketing and the online and e-commerce
space
Apply
for this position
Back
to Top
Company
Profile Job Opportunities Career
Coaching Contact Us
©
Copyright 2003-2010 CM Recruiting. All rights reserved.
|
